Forbes Features New Medallia Omnichannel Insights Read Article

About Medallia

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike.

Hundreds of the world’s best-loved brands trust Medallia Experience Cloud, a software-as-a-service platform, to help them capture feedback everywhere their customers are (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action—from the C-suite to the frontline—to improve their performance. This methodology empowers your employees to make smarter, more informed daily decisions so they can deliver better customer experiences. Through our software, companies can build more loyal customer relationships, grow faster, reduce costs, and improve corporate culture.

At Medallia we are obsessed with turning customer feedback into great companies.


The fastest growing customer experience company in the world. The most recognized companies in the world as customers. The world’s pre-eminent venture capital firm behind us. And really smart, fun, curious, and creative people from all over the world as colleagues…

Medallia’s a great place to work.

Learn More >>


The latest news about Medallia and our clients.

Learn More >>


Upcoming conferences, training opportunities, and other events where you can learn more about Medallia and our partners. Please join us.

Learn More >>


Our partners include application vendors, market research firms, and management consulting firms. The one thing they have in common: a passion for making companies more customer-centric.

Learn More

Medallia Leadership.

Medallia’s leadership team has decades of experience in the customer experience and B2B SaaS market.

Learn More >>