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Experience ’26 (main conference): February 11–12, 2026
Pre-conference: February 10, 2026
Venue: Wynn Las Vegas
Address: 3131 S Las Vegas Blvd, Las Vegas, NV 89109
All mainstage sessions, breakouts, the Exhibit Hall, and Meet the Experts take place at the Wynn.

Registration & Information Desk: Convention Lounge at Wynn Las Vegas
Pick up your badge here and visit the desk any time with questions.
Hours (Pacific Time):
Tuesday, Feb. 10: 6:00am – 7:00pm
Wednesday, Feb. 11: 7:00am – 8:00pm
Thursday, Feb. 12: 7:00am – 4:30pm

Airport: Harry Reid International Airport (LAS) is approximately 3 miles from the Wynn Las Vegas.
Transportation to the Wynn: Most attendees use a rideshare (Uber/Lyft) or taxi (Curb app).
On-site navigation tip: Wynn is large—plan for walking time between sessions. Room locations are in the app.

The Medallia Experience ’26 app is your go-to resource for:

• The full agenda and room locations
• Your personalized schedule
• Live updates and announcements
• Networking with peers and partners

How to download: Search “Medallia Experience” in the App Store or Google Play. Registrants will also receive download links by email.

Apple Store
Google

Dress code: Business casual
Pro tip: Wear comfortable shoes—you’ll get your steps in.
Bring a layer: Conference spaces can run cool. Evenings in Las Vegas can drop into the 30–40s°F, so a light jacket is recommended if you’re heading outdoors.

Complimentary Wi-Fi will be available at the Wynn. You’ll receive connection instructions during hotel check-in and in the conference app.

Network: Medallia_Experience_26

Password: Medallia_Experience_26!

Explore partner booths, Medallia demos, a volunteer booth, hands-on activities (including puppies!), and casual networking.
Exhibit Hall hours:
Tuesday: 5:00pm – 7:00pm
Wednesday: 8:00am – 4:00pm (Closed during keynotes)
Thursday: 8:00am – 4:00pm (Closed during keynotes)

Wednesday: 8:00am – 4:00pm
Thursday: 8:00am – 4:00pm

Have a challenge you want to tackle? Or an idea you want to explore? Connect one-on-one with Medallia’s top minds during a dedicated 30-minute session built around your goals.

Whether you’re:

• Navigating a specific program challenge
• Looking to understand industry best practices
• Exploring product capabilities or technical use cases

Our experts are here to dig in and deliver guidance tailored to your needs. Ask away—they love this stuff.

Spots for these sessions are limited. Go here or visit the app to reserve yours early to ensure availability.

Global Street Fair Welcome Reception
Tuesday | 5:00pm – 7:00pm
Think world food tour with attitude. Step into four iconic cities brought to life through bold flavors, immersive experiences, and unexpected keepsakes.

Expalooza
Wednesday | 6:30pm – 9:30pm | Event Pavilion
Festival energy under a neon moon. Get festy with interactive activations, custom bandanas, temporary tattoos—and headliner beats with a saxy twist.

Queen of Hearts Masquerade
Thursday | 7:00pm – 10:00pm | XS Nightclub
A red-and-black takeover where masks rule. Enter Wonderland for a night of bold glamour, playful mischief, and unforgettable moments at one of Vegas’s most iconic venues.

The Medallia User Group Meetup on Tuesday, Feb. 10 is available to current Medallia customers who register in advance.

9:00 AM Welcome kick-off
9:30 AM Industry networking roundtables
10:15 AM Break
10:30 AM Panels & peer discussions: Optimizing Text Analytics, Optimizing Your CLF Inner Loop Process, and Igniting CX/EX Culture
12:00 PM Lunch
1:00 PM Panels & peer discussions: Omnichannel Program ROI, Program Governance Best Practices, Creating Buy-in within Your Organization
2:30 PM Break
3:00 PM Panels & peer discussions: GenAI Value Optimization, Optimizing your Closed Loop Feedback – Outer Loop, Connecting VoC to Contact Center
4:40 PM Closing ceremony
5:00 PM Conclude & transition to Welcome Reception

For questions or to sign up, email [email protected].

Partner Executive Summit is designed for senior leaders from the Medallia Partner ecosystem. This 2-hour session will deliver partnership-specific content designed to accelerate our shared success. Hear directly from Medallia leadership, gain early access to our vision, and help shape the future of our partnership strategy.

This is open to Medallia partners only. Not open to customers or prospects.

Note: You must check in at the Registration Desk to receive your badge before entering the Partner Executive Summit.

Questions? Email [email protected]

• When: Tuesday, February 10: 1:30pm – 3:30pm
• Location: Musigny Room at the Wynn Las Vegas

Partner Welcome Reception
Tuesday | 3:45pm – 4:45pm | Hermitage Room at the Wynn Las Vegas
All Medallia partners are invited to join Eric Din, SVP of Alliances, and the Medallia Alliances leadership team for a welcome reception to kick off Experience Las Vegas. Connect with fellow partners and Medallians over drinks, great conversation, and celebration as we raise a glass to an unforgettable week ahead.

Training Labs are for Medallia customers only who registered in advance.

Note: You must check in at the Registration Desk to receive your badge before entering the Training Labs.

When: Tuesday, February 10: 8:30am – 4:00pm

Location: Training Lab room locations will be listed in the Experience ’26 app.

Check-in: Please arrive 10–15 minutes early. If you have questions about your registration, visit the Registration & Information Desk.

Reminder: Please bring your laptop and charger, as you will be working in a sandbox during the lab.

We want Experience ’26 to be welcoming and accessible for everyone!

If you need accommodations (mobility support, reserved seating, captioning/ASL, or other requests) and did not indicate this in your original registration, please contact [email protected] by February 9 so we can coordinate in advance.

On site, you can also visit the Registration & Information Desk for support.

What’s included
Your conference pass includes select meals and refreshments during the program, as noted in the agenda and app.

Dietary needs
If you have dietary restrictions or allergies, please let us know in advance by updating your registration or emailing [email protected] by February 9th.

We’ll do our best to accommodate requests submitted by the deadline.

The safety and comfort of our attendees is a top priority. We follow venue guidance and local health recommendations.

If you need immediate help on site, visit the Registration & Information Desk.

If additional first aid is needed, please reach out to 702-770-3911 or dial 391 from a hotel phone.

Experience ’26 is a professional event built on respect and inclusion. All attendees, speakers, sponsors, and staff are expected to follow our Code of Conduct.

To report a concern during the event, visit the Registration & Information Desk.

Misplaced something? Visit the Registration & Information Desk. Our team can help and coordinate with Wynn lost-and-found if needed.

For questions or support during the event, please text the Medallia Concierge at 725-444-5411. International attendees are encouraged to use WhatsApp to ensure compatibility. Operating hours are Tuesday, February 10 through Thursday, Feb 12, from 6:00am to 9:00pm Pacific Time.

We’re committed to reducing our footprint at Experience. You can help by:

• Using reusable items provided at the conference
• Recycling and composting where available (such as food waste and paper)
• Bringing a refillable water bottle
• Unplugging your electronics when they’re not in use

Share your Experience ’26 highlights by using #MedalliaExperience and follow along for live updates.

LinkedIn | Instagram | X (Twitter) | Facebook

For registration policies, hotel details, pricing, cancellations, accessibility questions, and more, visit the Experience ’26 FAQ.

Still need help? Email [email protected].