@font-face {
  font-family:"Graphik";
  src:url("https://www.medallia.com/wp-content/themes/medallia-2017/fonts/Graphik-Light.otf"),url("https://www.medallia.com/wp-content/themes/medallia-2017/fonts/Graphik-Light-Web.woff");
  font-weight:300;
}


.medallia-blog .author-hero-section{
  width: 100%;
  height: auto;
  background-color: #fafafa;
  padding-top:100px;
  padding-bottom:100px;
}

.medallia-blog .author-hero-section .author-hero-section-back{
max-width:816px;
margin-left:auto;
margin-right:auto;
margin-bottom:20px;
}


.medallia-blog .author-hero-section a.author-hero-section-back-link{
  font-size: 14px;
  font-weight: 300;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: normal;
  color: #071E3C;
  text-decoration: none;
  -webkit-transition: color 0.15s ease-out;
  -moz-transition: color 0.15s ease-out;
  -o-transition: color 0.15s ease-out;
  transition: color 0.15s ease-out;
}

.medallia-blog .author-hero-section a.author-hero-section-back-link i{
  font-size: 14px;
  font-weight: 300;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: normal;
  color: #071E3C;
  text-decoration: none;
  -webkit-transition: color 0.15s ease-out;
  -moz-transition: color 0.15s ease-out;
  -o-transition: color 0.15s ease-out;
  transition: color 0.15s ease-out;
}


.medallia-blog .author-hero-section a.author-hero-section-back-link:hover{
  color: #4050C6;
}

.medallia-blog .author-hero-section a.author-hero-section-back-link:hover i{
  color: #4050C6;
}



.medallia-blog.mac-ios .author-hero-section a.author-hero-section-back-link{
  font-size: 14px;
  font-weight: 300;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: normal;
  -webkit-text-fill-color: #071E3C;
  text-decoration: none;
  -webkit-transition: color 0.15s ease-out;
  -moz-transition: color 0.15s ease-out;
  -o-transition: color 0.15s ease-out;
  transition: color 0.15s ease-out;
}

.medallia-blog.mac-ios .author-hero-section a.author-hero-section-back-link i{
  font-size: 14px;
  font-weight: 300;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: normal;
  -webkit-text-fill-color: #071E3C;
  text-decoration: none;
  -webkit-transition: color 0.15s ease-out;
  -moz-transition: color 0.15s ease-out;
  -o-transition: color 0.15s ease-out;
  transition: color 0.15s ease-out;
}


.medallia-blog.mac-ios .author-hero-section a.author-hero-section-back-link:hover{
  -webkit-text-fill-color: #4050C6;
}

.medallia-blog.mac-ios .author-hero-section a.author-hero-section-back-link:hover i{
  -webkit-text-fill-color: #4050C6;
}


.medallia-blog .author-hero-section .author-container{
width:100%;
max-width:100%;
}

.medallia-blog .author-hero-section .author-container .author-card{
  display:flex;
  display: -webkit-flex;
  flex-wrap: wrap;
  -webkit-flex-wrap: wrap;
  max-width:816px;
  margin-left:auto;
  margin-right:auto;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-image{
width: 105px;
height: 105px;
float:left;
margin-right:30px;
}

.medallia-blog .author-hero-section .author-card .author-card-image img{
width: 105px;
height: 105px;
border-radius: 52.5px;
box-shadow: 0 2px 2px 0 rgba(0, 0, 0, 0.03);
background-color: #ffffff;
object-fit: cover;
}


.medallia-blog .author-hero-section .author-container .author-card .author-card-details{
max-width:681px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details.extra-top-padding{
padding-top:25px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details.extra-extra-top-padding{
padding-top:40px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-name h1{
font-family: "museo-sans";
font-size: 20px;
font-weight: bold;
font-style: normal;
font-stretch: normal;
line-height: normal;
letter-spacing: normal;
color: #071e3c;
-webkit-text-fill-color:#071e3c;
margin-bottom:10px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-title h3{
font-family: "museo-sans";
font-size: 14px;
font-weight: bold;
font-style: normal;
font-stretch: normal;
line-height: normal;
letter-spacing: 0.75px;
color: #00bfa5;
-webkit-text-fill-color:#00bfa5;
text-transform:uppercase;
margin-bottom:15px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-description p{
font-family: "museo-sans";
font-size: 16px;
font-weight: 300;
font-style: normal;
font-stretch: normal;
line-height: 1.5;
letter-spacing: normal;
color: #4e4e4e;
-webkit-text-fill-color:#4e4e4e;
margin-bottom:0px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-social-icons{
margin-top:30px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-social-icon-linkedin{
  width: 44px;
  height: 44px;
  background-color: #d2d6d9;
  border-radius:50px;
  display: flex;
  display: -webkit-flex;
  justify-content: center;
  -webkit-justify-content: center;
  align-items: center;
  -webkit-align-items: center;
  margin-left:auto;
  margin-right:auto;
  float:left;
  margin-right:16px;
  -webkit-transition: all 1s ease;
  -moz-transition: all 1s ease;
  -o-transition: all 1s ease;
  transition: all 1s ease;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-social-icon-linkedin:hover{
  box-shadow: inset 0px 0px 400px 110px rgba(0, 123, 182, 1);
}


.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-social-icon-twitter{
  width: 44px;
  height: 44px;
  background-color: #d2d6d9;
  border-radius:50px;
  display: flex;
  display: -webkit-flex;
  justify-content: center;
  -webkit-justify-content: center;
  align-items: center;
  -webkit-align-items: center;
  margin-left:auto;
  margin-right:auto;
  float:left;
  margin-right:16px;
  -webkit-transition: all 1s ease;
  -moz-transition: all 1s ease;
  -o-transition: all 1s ease;
  transition: all 1s ease;
}


.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-social-icon-twitter:hover{
  box-shadow: inset 0px 0px 400px 110px rgba(0, 172, 237, 1);
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-social-icon-facebook{
  width: 44px;
  height: 44px;
  background-color: #d2d6d9;
  border-radius:50px;
  display: flex;
  display: -webkit-flex;
  justify-content: center;
  -webkit-justify-content: center;
  align-items: center;
  -webkit-align-items: center;
  margin-left:auto;
  margin-right:auto;
  float:left;
  -webkit-transition: all 1s ease;
  -moz-transition: all 1s ease;
  -o-transition: all 1s ease;
  transition: all 1s ease;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-social-icon-facebook:hover{
  box-shadow: inset 0px 0px 400px 110px rgba(59, 89, 152, 1);
}

.medallia-blog .author-related-posts-container{
max-width:818px;
margin-left:auto;
margin-right:auto;
margin-top:100px;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card{
  display:flex;
  display: -webkit-flex;
  justify-content: space-between;
  -webkit-justify-content: space-between;
  flex-wrap: wrap;
  -webkit-flex-wrap: wrap;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-image{
  width: 182px;
  height: 102px;
  margin-right:30px;
  cursor: pointer;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-image img{
  width: 182px;
  height: 102px;
  object-fit: cover;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details{
width:605px;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category {
  display:flex;
  display: -webkit-flex;
  justify-content: flex-start;
  -webkit-justify-content: flex-start;
  flex-wrap: wrap;
  -webkit-flex-wrap: wrap;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category .author-related-post-card-details-date{
  font-family: "museo-sans";
  font-size: 14px;
  font-weight: bold;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: 0.75px;
  color: #999999;
  -webkit-text-fill-color:#999999;
  margin-right:10px;
  text-transform:uppercase;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category .author-related-post-card-details-category{
  font-family: "museo-sans";
  font-size: 14px;
  font-weight: bold;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: 0.75px;
  color: #00bfa5;
  text-transform:uppercase;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category .author-related-post-card-details-category a{
  font-family: "museo-sans";
  font-size: 14px;
  font-weight: bold;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: 0.75px;
  color: #00bfa5;
  text-transform:uppercase;
  -webkit-transition: color 0.15s ease-out;
  -moz-transition: color 0.15s ease-out;
  -o-transition: color 0.15s ease-out;
  transition: color 0.15s ease-out;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category .author-related-post-card-details-category a:hover{
  color:#00A38D;
}


.medallia-blog.mac-ios .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category .author-related-post-card-details-category a{
  font-family: "museo-sans";
  font-size: 14px;
  font-weight: bold;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: 0.75px;
  -webkit-text-fill-color: #00bfa5;
  text-transform:uppercase;
  -webkit-transition: color 0.15s ease-out;
  -moz-transition: color 0.15s ease-out;
  -o-transition: color 0.15s ease-out;
  transition: color 0.15s ease-out;
}

.medallia-blog.mac-ios .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category .author-related-post-card-details-category a:hover{
  -webkit-text-fill-color:#00A38D;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-heading h2{
  font-family: museo-sans;
  font-size: 18px;
  font-weight: bold;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.33;
  letter-spacing: normal;
  color: #071e3c;
  margin-top:10px;
  margin-bottom:10px;
  -webkit-transition: color 0.15s ease-out;
  -moz-transition: color 0.15s ease-out;
  -o-transition: color 0.15s ease-out;
  transition: color 0.15s ease-out;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-heading h2:hover{
  color:#4050C6;
}

.medallia-blog.mac-ios .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-heading h2{
  font-family: museo-sans;
  font-size: 18px;
  font-weight: bold;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.33;
  letter-spacing: normal;
  -webkit-text-fill-color: #071e3c;
  margin-top:10px;
  margin-bottom:10px;
  -webkit-transition: color 0.15s ease-out;
  -moz-transition: color 0.15s ease-out;
  -o-transition: color 0.15s ease-out;
  transition: color 0.15s ease-out;
}

.medallia-blog.mac-ios .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-heading h2:hover{
  -webkit-text-fill-color:#4050C6;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-description p{
  font-family: "museo-sans";
  font-size: 16px;
  font-weight: 300;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.5;
  letter-spacing: normal;
  color: #4e4e4e;
  -webkit-text-fill-color:#4e4e4e;
  margin-bottom:0px;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-description p.desktopview{
  display:block;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-description p.mobileview{
display:none;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-heading h2.desktopview{
  display:block;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-heading h2.mobileview{
display:none;
}

.medallia-blog .author-related-posts-container .author-related-posts hr.author-related-post-card-hr{
border:0.5px solid #e6e6e6;
margin:30px 0px;
}

.medallia-blog .author-related-posts-container .author-related-posts hr.author-related-post-card-hr:last-child{
display:none;
}


/* Load More Section*/

.medallia-blog #list-all{
  all:unset;
  }

  .medallia-blog #list-all{
    margin-bottom:0px;
    width:100%;
    margin-left:0px;
    }
  
  .medallia-blog #loading-posts{
  height:190px;
  width:100%;
  background: #ffffff;
  padding-bottom:100px;
  padding-top:40px;
  }
  
  
  .medallia-blog #loading-posts img{
  width:32px;
  }
  
  .medallia-blog #load-more-articles-container{
  background: #ffffff;
  padding-top:65px;
  }
  
  
  .medallia-blog #load-more-articles-div {
    text-align: center;
    display:block;
    position:unset;
    cursor:unset;
    border-top: 1px solid #e6e6e6;
    max-width: 818px;
    margin-left: auto;
    margin-right: auto;
  }
  
  
  .medallia-blog #load-more-articles-div .show-more-btn{
    width: 160px;
    height: 50px;
    left: 0;
    right: 0;
    margin-left: auto;
    margin-right: auto;
    background: #ffffff;
    display:block;
    top: -25px;
    position: relative;
  }
  
  
  .medallia-blog #load-more-articles-div .show-more-btn a{
    border: solid 2px rgba(64, 80, 198, 0.5);
    width: 140px;
    height: 50px;
    display: inline-block;
    line-height: 46px;
    text-align: center;
    cursor: pointer;
    margin-left: auto;
    margin-right: auto;
    background: #ffffff;
    font-family: museo-sans, sans-serif;
    font-size: 15px;
    font-weight: bold;
    color: #4e4e4e;
    -webkit-text-fill-color:#4e4e4e;
    border-radius: 2px;
    transition: all 0.3s ease;
  }
  
  
  .medallia-blog #load-more-articles-div .show-more-btn a:hover {
    background-color: #4050c6;
    color: #fff;
    -webkit-text-fill-color:#fff;
    transform: translateY(-2px);
    box-shadow: 0 7px 10px rgba(0, 0, 0, 0.15);
  }


@media (max-width: 1024px) and (min-width: 768px){



.medallia-blog .author-hero-section .author-container .author-card{
  max-width:716px;
}


.medallia-blog .author-hero-section .author-hero-section-back{
  max-width:718px;
}
  

.medallia-blog .author-hero-section .author-container .author-card .author-card-details{
max-width:581px;
}



.medallia-blog .author-related-posts-container{
max-width:718px;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details{
width:505px;
}


/* Load More Section */

.medallia-blog #load-more-articles-div{
  max-width: 718px;
}



}


@media (max-width: 767px) and (min-width: 320px){


.medallia-blog .author-hero-section{
  width: 100%;
  height: auto;
  padding-top:60px;
  padding-bottom:60px;
}


.medallia-blog .author-hero-section .author-container{
padding-left:20px;
padding-right:20px;
text-align:center;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-name h1{
margin-top:20px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details .author-card-details-social-icons{
  width: 164px;
  margin-left: auto;
  margin-right: auto;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details.extra-top-padding{
  padding-top:0px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details.extra-extra-top-padding{
  padding-top:0px;
}
  

.medallia-blog .author-hero-section .author-container .author-card .author-card-image{
width:100%;
margin-right:0px;
}

.medallia-blog .author-hero-section .author-container .author-card .author-card-details{
max-width:100%;
margin-left:auto;
margin-right:auto;
}


.medallia-blog .author-related-posts-container {
    max-width: 100%;
    margin-left: 20px;
    margin-right: 20px;
    margin-top: 60px;
}


.medallia-blog .author-hero-section .heading-topic h3{
  font-family: "museo-sans";
  font-size: 12px;
  font-weight: bold;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: 1.2px;
  text-align: center;
  color: #00bfa5;
  -webkit-text-fill-color:#00bfa5;
  margin-bottom:15px;
}


.medallia-blog .author-hero-section .heading-title h1{
  font-family: Graphik;
  font-size: 24px;
  font-weight: 300;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.33;
  letter-spacing: -0.3px;
  text-align: center;
  color: #071e3c;
  -webkit-text-fill-color:#071e3c;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-image{
height: 158px;
width:100%;
margin-right:0px;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-image img{
height: 158px;
width:100%;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details{
width:100%;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details{
margin-top:20px
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category {
flex-direction: column;
-webkit-flex-direction: column;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category .author-related-post-card-details-date{
  margin-right:0px;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-date-category .author-related-post-card-details-category{
  margin-top:10px;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-heading h2{
  font-family: "museo-sans";
  font-size: 16px;
  font-weight: bold;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.5;
  letter-spacing: normal;
  color: #071e3c;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-description p{
  font-family: "museo-sans";
  font-size: 16px;
  font-weight: 300;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.5;
  letter-spacing: normal;
  color: #4e4e4e;
  -webkit-text-fill-color:#4e4e4e;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-description p.desktopview{
  display:none;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-description p.mobileview{
display:block;
}


.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-heading h2.desktopview{
  display:none;
}

.medallia-blog .author-related-posts-container .author-related-posts .author-related-post-card .author-related-post-card-details .author-related-post-card-details-heading h2.mobileview{
display:block;
}

.medallia-blog .author-related-posts-container .author-related-posts hr.author-related-post-card-hr{
border:none;
margin-bottom:0px;
}


/* Load More Section*/

.medallia-blog #loading-posts{
  height:150px;
  width:100%;
  background: #ffffff;
  padding-bottom:80px;
  padding-top:30px;
  }
  
  
  .medallia-blog #loading-posts img{
  width:50px;
  }
  
  .medallia-blog #load-more-articles-container{
  background: #ffffff;
  padding-top:30px;
  padding-left:20px;
  padding-right:20px;
  }
  
  
  .medallia-blog #load-more-articles-div {
    text-align: center;
    display:block;
    position:unset;
    cursor:unset;
    border-top: none;
    max-width: 1241px;
    margin-left: auto;
    margin-right: auto;
  }
  
  
  .medallia-blog #load-more-articles-div .show-more-btn{
    width: 100%;
    height: 40px;
    left: 0;
    right: 0;
    margin-left: auto;
    margin-right: auto;
    background: #ffffff;
    display:block;
    top: unset;
    position: relative;
  }
  
  
  .medallia-blog #load-more-articles-div .show-more-btn a{
    border: solid 2px rgba(64, 80, 198, 0.5);
    width: 100%;
    height: 40px;
    display: inline-block;
    text-align: center;
    cursor: pointer;
    margin-left: auto;
    margin-right: auto;
    background: #ffffff;
    font-size: 15px;
    font-weight: bold;
    font-style: normal;
    font-stretch: normal;
    line-height: 37px;
    letter-spacing: normal;
    text-align: center;
    color: #4e4e4e;
    -webkit-text-fill-color:#4e4e4e;
    border-radius: 2px;
    transition: all 0.3s ease;
  }


}


/* Loader CSS */
#page-mask {
  background: rgba(0, 0, 0, 0.5);
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  z-index:77;
  display: flex;
  display: -webkit-flex;
  justify-content: center;
  -webkit-justify-content:center;
  align-items: center;
  -webkit-align-items: center;
}

.loader-icon{
  animation: rotation 1s infinite linear;
  border: 4px solid rgba(255, 255, 255, 0.3);
  border-radius: 50%;
  border-top-color: #ffffff;
  height: 40px;
  width: 40px;
  z-index: 777;
}

@keyframes rotation {
  to {transform: rotate(360deg);}
}
/* Loader CSS Ends */



/* jQuery Ellipsis */

.ellip {
  height: 100%;
}

.ellip-line {
  display: inline-block;
  text-overflow: ellipsis;
  white-space: nowrap;
  word-wrap: normal;
  max-width: 100%;
}

.ellip,
.ellip-line {
  position: relative;
  overflow: hidden;
}

/* jQuery Ellipsis */