Transform experiences and your bottom line with Medallia

Get a Demo

Transform experiences and your bottom line with Medallia

Get a Demo

Reopen with confidence

Gain fast, up-to-the-minute customer insights to help you adapt to shifting consumer behaviours and expectations. With frontline teams critical to delivery, you need a solution that delivers actionable insights to across the organization, and harnesses both customer and employee experiences in a single platform.

Most experience signals

Leverage modern feedback — video, voice, messaging, and ideas — and pair with traditional insights for a complete understanding of your customers and employees.

Watch how Samsung listens and acts across the entire customer journey every day.

Know what matters most

Leverage best-in-class artificial intelligence and machine learning to make sense of all these signals. Uncover what matters most to your customers and employees with powerful models that are tailor-made for customer experience.

Watch how Best Western uncovers what matters most to its local clientele.

Widespread adoption and real-time action

Drive widespread, immediate action through 
broad access to experience data and insights with personalized reports, dashboards and alerts that enable the right person to take the right action 
in real-time.

Watch how H&R Block activates every employee with Medallia.

Flexible and easy ways to get started