Request a Demo

icon search icon search
icon search
Solutions

Jumpstart and supercharge your experience programs with apps, components, and integrations

Medallia Xchange
Roles
Industries
 
Institute

Thought leadership, education and events from Medallia.

Learn More

Your source for the latest CX research, insights and resources.

Company

Creating a culture that values every person and every experience.

Our Values
CORE PLATFORM
EXPERIENCES
CAPTURE SIGNALS
ANALYZE & PREDICT
TAKE ACTION
MASTERCAST SERIES

Learn from the experience masters in a self guided format.

Learn More
EVENTS & WEBINARS
RESOURCES
close
Request a Demo

COVID-19 IMPACT

Government Solutions to #TakeCare

Curated offerings to help you stay connected with citizens and employees, deliver solutions for changing conditions, and innovate with speed.

Get in Touch

Connect with individuals and employees in the moments that matter most

Experience leaders know that in a time of uncertainty, staying close to the needs of constituents and employees is more important than ever. Governments and companies are already benefiting from Medallia solutions to build better relationships despite social distancing. Medallia stands ready to support you with multiple options at no cost for the Global Public Sector during this crisis. This includes four product offerings designed to help address needs of citizens, constituents and employees.

Quickstart Return to School (K-12)

Gather feedback to guide critical decision-making for returning to school

Gather feedback to guide critical decision-making for returning to school

    Quickly and easily get in-depth answers to what’s top of mind for your students and their parents

    Make it easy for students to share rich in-the-moment thoughts with text & video feedback

    Deliver AI-powered insights via Text Analytics and pre-configured dashboards to get a data-driven view of sentiment

    Be up and running in days

Optimize_Your_Storefront (1) Optimize_Your_Storefront (1)

Quickstart Return to School (Higher Ed)

Gather feedback to guide critical decision-making for returning to campus.

Gather feedback to guide critical decision-making for returning to campus.

    Quickly and easily get in-depth answers to what’s top of mind for your students and their parents

    Make it easy for students to share rich in-the-moment thoughts with text & video feedback

    Deliver AI-powered insights via Text Analytics and pre-configured dashboards to get a data-driven view of sentiment

    Be up and running in days

Medallia_GOV_COVID_Return_to_Campus_Quickstart-1 Medallia_GOV_COVID_Return_to_Campus_Quickstart-1

Quickstart Public Safety and Community Collaboration

Quickly and easily get in-depth community feedback on first-responder departments

Quickly and easily get in-depth community feedback on first-responder departments

    Make it easy for citizens to share rich in-the-moment thoughts with text & video feedback

    Deliver AI-powered insights via Text Analytics and pre-configured dashboards to get a data-driven view of sentiment

    Be up and running in days

Medallia_GOV_COVID_Public_Safety_Quickstart-wide (1) Medallia_GOV_COVID_Public_Safety_Quickstart-wide (1)

Quickstart Veterans Experience

Hear from the Veteran community around how to help with critical issues

Hear from the Veteran community around how to help with critical issues

    Quickly and easily get in-depth answers to what’s top of mind for your veterans around health, claims, benefits, and more

    Make it easy for veterans to share rich in-the-moment thoughts with text & video feedback

    Deliver AI-powered insights via Text Analytics and pre-configured dashboards to get a data-driven view of sentiment

    Be up and running in days

    Learn more about Veterans Experience Quickstart Solution and our Government solutions.

Medallia_GOV_COVID_Veteran_Quickstart (1) Medallia_GOV_COVID_Veteran_Quickstart (1)

Quickstart Department of Motor Vehicles Experience

Understand how to transform the delivery of driver services at the DMV in the new normal

Understand how to transform the delivery of driver services at the DMV in the new normal

    Hear directly from constituents around how to adapt to the contactless experience, reduce wait times, and increase trust

    Make it easy for drivers to share rich in-the-moment thoughts with 3-5 questions, text & video feedback

    Gain AI-powered insights via Text Analytics into what topics are impacting the overall experience most

    Test rapidly by targeting specific driver classes with additional questions

    Be up and running in days

    Learn more about DMV Experience Quickstart and our Government solutions.

Medallia_GOV_COVID_DMV_Quickstart (1) Medallia_GOV_COVID_DMV_Quickstart (1)

Quickstart Government Workplace Experience

Learn what your workforce needs to feel comfortable and ready to return to the workplace

Learn what your workforce needs to feel comfortable and ready to return to the workplace

    Know what’s on employees’ minds by empowering them to share feedback their way — via text, audio, or video

    Understand how employee sentiment is shifting with periodic pulsing

    Make employee voices count by taking meaningful action on AI-powered insights

    Be up and running in days

    Learn more about Return to Workplace Quickstart and our Government solutions.

Medallia_GOV_COVID_Workplace_Experience_Quickstart (1) Medallia_GOV_COVID_Workplace_Experience_Quickstart (1)

Resources and technology to help you navigate COVID-19

Building stronger connections during uncertain times

Resource Center

Learn more about our Government solutions