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SAN FRANCISCO, Calif., – Jan. 7, 2021 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management and engagement, today announced that Medallia LivingLens, a powerful video feedback and engagement solution that gathers in-the-moment customer and employee sentiment via video, has achieved HIPAA compliance, enabling healthcare providers and pharma companies to expand how they engage with their patients and consumers. “With the rapid rise of telehealth and virtual care,

SAN FRANCISCO, Calif, – Sept. 17, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced a new integration between Medallia LivingLens and Zoom Video Communications, Inc. (NASDAQ: ZM). Medallia’s market leading experience management technology integrated with Zoom enables research and insights teams to capture powerful feedback via market research video sessions. Medallia LivingLens rapidly transcribes the contents and centralizes video recordings in a single asset

SAN FRANCISCO, Calif, – May 13, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced Medallia LivingLens video asset management capabilities. The world is moving to remote video as a fast and powerful way to capture rich customer feedback and insights – a driving force behind the need for a centralized platform to store, search and analyze the contents. Medallia LivingLens video asset management serves

SAN FRANCISCO, Calif. – Feb. 20, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced it has completed the acquisition of Liverpool-based video feedback platform provider, LivingLens.  The addition of LivingLens will add rich customer insights to the signals Medallia Experience Cloud already collects and analyzes for actionable customer and employee experience. Today’s businesses want to deliver exceptional experiences. With LivingLens, employees across all verticals

San Francisco, – Feb. 6, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced they entered into a definitive agreement to acquire LivingLens, the video feedback platform, to humanize feedback and bring the voice of the customer and employee to life. Video feedback is a goldmine of experience information and one of the most exciting technologies to be applied to customer feedback. By capturing video