New release further enhances the only Text Analytics solution purpose-built for customer experience data PALO ALTO, Calif., May 15, 2014 — Medallia® (medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, is adding expansive new native multi-lingual capabilities to Medallia Text Analytics, a key part of its CEM platform. These new capabilities allow businesses to analyze customer issues found in unstructured data in 39 languages, bringing the voice
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