SAN FRANCISCO, CALIF., – Oct. 27, 2020 – Medallia (MDLA), the global leader in experience management, today announced it has launched Medallia Closed Loop Service for Salesforce on Salesforce AppExchange, empowering customers to improve the customer experience and enhance their contact center by closing the loop on customer service interactions. Integrated with the Salesforce Platform, Medallia Closed Loop Service for Salesforce, available today on AppExchange, automatically triggers requests for customer
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