March 2013 program features new case study on mobile and social feedback presented by Best Western International PALO ALTO, Calif., Feb. 13, 2013 — Medallia®, the global leader in SaaS Customer Experience Management (CEM) solutions, announced today that it is expanding its Customer Experience Certification program beyond current customers and is now accepting enrollment from all CEM professionals. The next certification course takes place March 12 to 14, 2013, in
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