Medallia Contact Center Recognized for Innovation in Customer Experience Management Palo Alto, Calif., February 1, 2011 — Medallia® (medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, today announced that Medallia Contact Center has received a 2010 Product of the Year Award from Technology Marketing Corporation’s “Customer Interaction Solutions”:http://www.tmcnet.com/call-center/ magazine, a leading publication covering customer relationship management, call centers, and teleservices since 1982. “Medallia was given the honor
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