Aug 20, 2020
SAN FRANCISCO, Calif. – LEEDS, England – August 20, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Qual Street a market research firm based in the UK, has selected Medallia Insights Suite to provide its customers with consumer insights that will drive strategic business decisions. Follow us on Twitter, Facebook and Instagram About Medallia Medallia (NYSE: MDLA) is the pioneer and market leader
Nov 09, 2016
Customer Experience Featured
Insights professionals live in an era of unprecedented opportunity and face constant change. In a data-driven world, they can harness customer feedback to drive action throughout an organization. But to deliver relevant insights, they must keep up with customers whose behavior and needs are changing faster than ever. New data sources, new channels, new trends: this is the new normal. That’s why we are excited to launch Medallia Insights Suite™
Sep 14, 2020
SAN FRANCISCO–(BUSINESS WIRE)–Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Canadian Tire Corporation (CTC), one of Canada’s largest and most iconic brands, is partnering with Medallia to gain comprehensive insights into the complete customer experience across its family of companies, including Canadian Tire Retail, Mark’s, SportChek, PartSource, and Party City Canada. CTC operates more than 1,700 retail and gasoline outlets across Canada, offering unique, multi-category assortments
Sep 02, 2020
SAN FRANCISCO, Calif. – September 2, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Noodles & Company, a fast-casual restaurant chain known for serving noodles, Zoodles and Caulifloodles from around the world, is leveraging Medallia to understand how best to serve its customers as dining moves to digital ordering and curbside pickup. “We have always been focused on creating an excellent guest experience,”
Jul 17, 2020
SAN FRANCISCO, Calif., – Jul. 17, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced Digital Disruption Quickstart, arming brands with real-time insights of what customers experience on their websites, and empowering them to optimize their digital offerings to meet rapidly changing customer needs and drive revenue. “Medallia Digital has made it easy for DICK’S Sporting Goods to identify when, where and how to optimize
May 19, 2020
SAN FRANCISCO, Calif., – May 19, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced it has partnered with Veeva Systems, the leader in cloud-based software for the global life sciences industry. Medallia joined the Veeva Technology Partner Program to deliver a tightly integrated solution with Veeva CRM Suggestions that will put valuable customer insights into the hands of sales reps during critical sales moments.
Apr 22, 2020
Get More from your Customer Experience Insights Your employees’ time is valuable, so you need to equip them with the best information to guide their decisions and actions so they can get their customers what they need, when they need it – and making sure they deliver excellent individual interactions and discovering areas for business improvements. Medallia’s integration for ServiceNow Customer Service Management allows companies to address issues faster —
Apr 02, 2020
SAN FRANCISCO–(BUSINESS WIRE)–Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced Medallia Insights Suite, a powerful combination of modern tools for insight leaders across agencies and brands. The suite leverages today’s growing video communication and crowdsourcing adoption to speed time to innovation and drive growth and revenue at pace. “The world now lives online and brands are looking for faster ways to garner consumer insights that can drive innovation.
Oct 23, 2019
SAN FRANCISCO, Calif., – Oct. 23, 2019 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management today announced that CommScope (NASDAQ: COMM), a global leader in infrastructure solutions for communications networks, has implemented Medallia Experience Cloud to analyze and act on customer and employee experiences across journeys in real-time. CommScope’s program is part of its overall digital transformation initiative to support customers. “Medallia helps us understand where to
Nov 08, 2017
SAN MATEO, CA—November 8, 2017—Medallia, Inc. (medallia.com) today announced at Experience Europe a powerful new update to its text analytics engine, a key component of Medallia Experience Cloud™. Medallia Text Analytics™ uses machine learning techniques to enable companies to analyze written feedback at scale, unlock themes, detect new trends, and prioritize areas for action. Customers today provide feedback in their own words in social media, online reviews, emails and surveys.