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Your employees’ insights are key to building diversity and inclusion in the workplace. Here are four steps to help assess and hone your efforts. In the wake of recent political and social events, it’s clear that there has never been a more critical time to fully address challenges of diversity and inclusion in the workplace. Companies across industries are moving forward to accelerate their commitment to cultivating diverse, equitable, and

For our first Medallia Life Spotlight, we sat down with new Medallian, Christopher Randolph (he/him/his), our Global Diversity, Inclusion and Belonging (DIB) Strategist. Chris joined Medallia this past July, as we continue to invest in our DIB team and initiatives. Chris joins Medallia with experience in the talent acquisition field at companies such as Houzz, Equinox, and most recently, Everlaw.  At Medallia, we believe in “Hiring the Whole Person.” Chris

SAN FRANCISCO, Calif., – Nov. 21, 2019 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management today announced that Wynn Las Vegas, a Medallia customer for five years currently experiencing the highest NPS scores in the resort’s history, has expanded its customer experience program to its convention business.  The Forbes Travel Guide Five-Star resort will debut a 430,000-square-foot convention space expansion in February 2020 and is looking to Medallia to

Medallia CEO Leslie Stretch has signed onto the ​CEO Action for Diversity & Inclusion​TM​, the largest CEO-driven business commitment​ to advance diversity and inclusion in the workplace. This unique and collaborative group of more than 600 CEOs of the world’s leading companies has agreed to take action to cultivate workplaces where different points of view are welcomed, and employees feel encouraged to discuss tough issues. The initiative was driven by

Bobby Vicario has trouble sitting still—which comes in handy as a husband, father of two, working professional, and hip-hop practitioner. Below, he explains how Medallia embraces and helps him balance all the aspects of his busy life, and shares why he’s so excited about the future. What do you do at Medallia? I help manage our collaboration tools, including Zoom, our video-conferencing platform. Day to day, that means getting people

For Nick Biddle, the last few years at Medallia have been an evolution—for the company and for himself, both personally and professionally. Below he talks about what he’s learned since joining the team, how working at Medallia helped him further his passion for drag, and what he’s most excited about in the months ahead. What do you do at Medallia, and how has your role changed since you joined? I’m

As Medallia’s Inclusion Practice Lead, Lauren Jackman spends her days working with internal stakeholders to give candidates and team members alike an experience that makes them feel more visible and more valued. In the spirit of introducing Medallians to the world of Diversity and Inclusion work, Christy Lake, VP of People and Culture, recently sat down with Lauren to discuss what’s different about inclusion at Medallia, how our cultural onboarding

Increased local presence in key markets positions Medallia for continued international growth PALO ALTO, Calif., June 7, 2017 — Today Medallia, Inc. (medallia.com) announced it has more than 1,000 employees worldwide, including expanded offices in the United Kingdom and Australia. This expansion allows Medallia to accelerate growth and customer adoption of Medallia Experience Cloud™, a software platform that empowers companies to improve the customer experience. Medallia now has an extensive

If viewing patterns hold steady, over 100 million people will tune in to Super Bowl XLVIII to watch some of the nation’s finest athletes attempt to outdo each other on television’s largest stage. While the cameras may be trained on players like Richard Sherman and Peyton Manning, the success of those stars has been cultivated by the people on the sidelines. Behind every winning team is a winning coach, and

Breakthrough solution fully unifies structured survey data and unstructured text PALO ALTO, Calif., October 31, 2012—Medallia, the global leader in SaaS Customer Experience Management (CEM), today released an industry-leading enhancement to its Text Analytics solution. The new offering, which incorporates fully native sentiment analysis technology, completely integrates into the existing Medallia system. It can determine the sentiment—positive or negative—of any phrase or sentence, driving deeper insights from open-text feedback in