May 13, 2020
Federal, State, and Local organizations have a significant role in delivering value-based healthcare benefits. Your organization faces several critical aspects that range from advancing research, improving social services, strengthening Medicare, combating the opioid crisis, and tackling fraud, waste, and abuse. Download this product brochure to learn how you can use Medallia’s FedRAMP authorized solution for Government Healthcare to: Understand your patients and providers Improve operational performance Drive action with immediate,
May 06, 2020
SAN FRANCISCO, Calif., – May 6, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced it will collaborate with Ipsos to launch The Healthcare Ideas Community, bringing healthcare organizations together to uncover new ways to improve patient care and the healthcare employee journey. “There is tremendous power that lies in the ability to crowdsource ideas from a community to help solve pressing issues. The power
Feb 05, 2020
Medallia makes it easier for insurers to continuously engage with members, employers, and brokers in order to help drive satisfaction, premium growth, product innovation, and favorable operating margin. Download this overview to see how the Medallia Experience CloudTM captures experience signals from your stakeholders and connects the feedback to key information you know about them, delivering insights and enabling real-time action.
Feb 28, 2019
SAN MATEO, Calif., Feb. 28, 2019 /PRNewswire/ — Medallia, Inc. (www.medallia.com), the global Experience Management leader announced today the opening of a dedicated Healthcare Practice that is committed to one mission: to use patient and employee feedback in order to accelerate transformation, thereby driving competitive differentiation within the healthcare industry. Many providers, payers, and global ancillary companies, including biotech, pharmaceuticals, and medical device, have already chosen Medallia to support them through their customer
Jan 22, 2014
Free web event to cover how businesses can use the Voice of the Customer and the NPS® system to improve customer experiences What: “GE Healthcare’s Experience: Operational NPS at Global Scale” Capturing and acting on customer feedback is a critical part of a global organization’s ability to drive customer experience improvement. In this complimentary webinar, GE Healthcare, one of the world’s foremost providers of medical imaging services and information technologies,
Jan 02, 2014
Within one year of rolling out Medallia’s real-time platform, GE Healthcare’s IT division has seen its net satisfaction scores go from 70- 84–a world-class level, and especially impressive in healthcare. Learn how GE Healthcare’s multi-channel, multi-touchpoint program enables the company to monitor and improve experiences at a global scale.