Sep 24, 2019
SAN FRANCISCO, Calif., – Sept. 24, 2019 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management today announced it has acquired Zingle, the real-time customer engagement solution for hospitality, travel and retail verticals. “Zingle offers frictionless transactions in real-time. Customers can request products and services in-the-moment as they experience a trip, a stay or a purchase. Zingle is mobile enabled and accessible anywhere at any time. With Zingle and Medallia,
May 26, 2017
Customer Experience Customer Experience Management Featured
Guest post from Dayton Semerjian, GM, Global Customer Success, CA Technologies Focused on growing the business and building a customer-centric culture in a dynamic market, CA Technologies partnered with Medallia in 2014 to get as close as possible to its customers and truly understand their needs. CA creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Here are three tips based on
Nov 23, 2015
Apr 29, 2015
Most companies understand the importance of being active on social media. But how much business does this activity actually drive? And how can companies use it to strengthen relationships with customers and deliver better experiences? This report answers those questions.
Mar 21, 2014
Medallia and Ipsos Loyalty share how five incredible new technologies are being used TODAY to help businesses understand and act on customer experience insights in real time.
Aug 26, 2013
Understand how using mobile devices offers the best in-the-moment feedback for customers and non-customers.
Jul 02, 2013