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action intelligence

Aug 18, 2020

Medallia Action Intelligence Surfaces Customers at Risk of Churn, Prioritizes Top Revenue-Impacting Actions (Press Release)

Medallia Action Intelligence Surfaces Customers at Risk of Churn, Prioritizes Top Revenue-Impacting Actions

SAN FRANCISCO, Calif. – August 18, 2020 – Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced updates to Medallia Action Intelligence, including the ability to identify customers at risk of churn with more accuracy than Net Promoter® Scores (NPS) alone and prioritize intelligent actions to preserve customer loyalty and drive new revenue streams. “At Medallia we are constantly looking for ways to augment human intelligence with

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Feb 10, 2020

Action Intelligence (Page)