May 05, 2014
Special guest, Steve Bernstein from Waypoint Group, and Medallia’s Sam Keninger, present an engaging webinar that discusses how to link your customer satisfaction with financial data to prioritize the right strategies, take action and increase profitability. From April 30, 2014.
Mar 29, 2014
Special guest Steve Bernstein from Waypoint Group and Medallia’s Sam Keninger present an engaging webinar that discusses how to execute effective governance in your VoC program to take action, grow account relationships and increase loyalty. Recorded on March 26, 2014.
Oct 01, 2013
Recording from September 2013 with Medallia’s Ji Fang, PhD, and Thomas Kunjappu who delve into the science behind Medallia’s approach to Text Analytics.