Nov 14, 2019
Download this brief to help you define the steps you need to consider in order to provide a successful and profitable gaming and guest experience — from selecting the right business goals to mapping the relevant guest journey with your brand, Medallia’s guide will provide you with the insight you need to step in the right direction.
Nov 11, 2019
CX strategies designed to maximize customer value have led to significant spending on digital transformation initiatives over the last 20 years. While digitization has revolutionized the way customers interact with businesses, improving ease and reducing operating costs, digital interactions aren’t a panacea for CX challenges. It’s important to strike the right balance between digital automation and human touch to maximize customer loyalty over time. Medallia’s recent webinar, The Human + Digital
Jun 10, 2019
Medallia CEO Leslie Stretch has signed onto the CEO Action for Diversity & InclusionTM, the largest CEO-driven business commitment to advance diversity and inclusion in the workplace. This unique and collaborative group of more than 600 CEOs of the world’s leading companies has agreed to take action to cultivate workplaces where different points of view are welcomed, and employees feel encouraged to discuss tough issues. The initiative was driven by
Jun 05, 2019
SAN MATEO, Calif., June 5, 2019 /PRNewswire/ — Medallia, Inc. (www.medallia.com), the worldwide leader in experience management, announced today it has joined Pledge 1%, the global philanthropy movement that makes giving back to communities a fundamental piece of every business, and is one of the first customer experience management (CEM) companies to join this social impact initiative. Pledge 1% integrates giving back into the DNA of companies of all sizes, and challenges them to