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Bobby Vicario has trouble sitting still—which comes in handy as a husband, father of two, working professional, and hip-hop practitioner. Below, he explains how Medallia embraces and helps him balance all the aspects of his busy life, and shares why he’s so excited about the future. What do you do at Medallia? I help manage our collaboration tools, including Zoom, our video-conferencing platform. Day to day, that means getting people

Topic: Insights with Influence Presenters: Shawn Bailey, CX Expert, Royal Caribbean Cruises Ltd Luke Baxter, Director of Product Management, Medallia In the Age of the Customer, Insights and CX teams are well-positioned to lead the customer experience mandate. Join us in our series of webinars to learn how CX teams at our top customers achieve success with this evolution. The first webinar of this series features Shawn Bailey, CX Expert