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Using the 4 Levers of Employee Experience to Drive Performance

Learn how high-performing organizations create employee experiences that result in satisfied employees. 

Hear first-hand from RedThread Co-Founder and Principal Analyst Stacia Sherman Garr, author of the 4 Levers of Employee Experience, how companies at the forefront of employee experience use it to drive enhanced business performance. 

Stacia is joined by Melissa Arronte, who shares her deep industry knowledge from years of experience at fortune 100 companies where she created and implemented full HR Analytics functions, as well as employee and customer experience management strategies. 

Critical insights include:

  • The difference between employee experience & employee engagement
  • How culture supports employee experience
  • The key role that measurement and accountability play in connecting employee and customer experience


Stacia Sherman Garr
 Co-founder & Principal Analyst, RedThread Research

Melissa Arronte
Solution Principal, Employee Experience, Medallia