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Impact the world beyond your own
Follow our AI experience innovations
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Explore how experiences come together in one powerful platform.
Collect every signal for more meaningful data
Run complex, global programs with self-service
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Uncover essential insights from every interaction
Easily share data across systems and teams
Expand your program with flexible pricing
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Medallia has been named a Leader in the The Forrester Wave™: Employee Experience Management Platforms, Q2 2025. This year’s report evaluated 12 service providers against 23 criteria, grouped into two categories: Current Offering and Strategy.
Medallia received the highest score possible in 11 criteria, including customer experience analysis and correlation, democratization of insights and data, and innovation.
Read the full report to discover:
“Medallia is distinguished by its fusion of CX and EX capabilities with advanced AI and machine learning, allowing it to integrate structured and unstructured data, including text, video and speech, to provide predictive insights and actionable recommendations.”
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