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Infographic

The CX Tipping Point US Infographic

Experiences matter more than ever. Outperforming expectations determines customer loyalty. The Customer Experience Tipping Point study spans four countries and thousands of consumers, revealing the shift from brand and product to the absolute importance of the customer experience. High quality products and competitive pricing just don’t cut it anymore, customer experiences can now either make or break a brand. See key U.S. takeaways here.

Download this US specific infographic now.