The CX Tipping Point Germany Infographic
All over the world, businesses are being built – or broken – on customer experience. The Customer Experience Tipping Point study spans four countries and thousands of consumers, revealing the shift from brand and product to the absolute importance of the customer experience. High quality products and competitive pricing just don’t cut it anyone, customer experiences can now either make or break a brand. See key takeaways for Germany here.
Download this German specific infographic now.