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The Secret Ingredient of Impactful Personalization: Customer Feedback

Personalization is no longer just a buzzword or a “nice-to-have” confined to marketing outreach. Nowadays, to survive in a rapidly changing world, customer-facing brands must put data-driven personalized experiences along the entire customer journey at the core of their strategy. Those that do will not only survive, but thrive. Read this report to learn how to effectively personalize your customers’ experiences by leveraging customer feedback.