Request a Demo

Webinar Recording

Virtual Book Club with Harley Manning

Listen to this recorded Virtual Book Club with Harley Manning, co-author of “Outside In: The Power of Putting Customers at the Center of Your Business” and vice president and research director of Customer Experience at Forrester Research. Hear from Harley about how to structure and improve your customer experience program, and get examples of how other companies are working to drive the best customer experiences.