When it comes to customer experience, the ability to have meaningful, relevant and in-the-moment engagement can change an ordinary experience into an extraordinary one. In our increasingly contactless world, achieving this is more challenging than ever.
Hear how leaders from Home Depot, Pizza Hut, and Wyndham Hotels & Resorts are leveraging real-time feedback to enable and continuously improve contactless experiences that provide a superior sense of safety.
Key Takeaways:
Speakers:
Nigel Henry
Pizza Hut
Chris Graziano
Wyndham
Brendan Baby
Home Depot
Geoff Ryskamp
Medallia