The Digital Decade – 10 Years of CX Transformation
Stay Ahead of the Digital CX Revolution
Forrester Research reports that US cross-channel retail sales will total $1.8 trillion by 2018. How will you get in front of this massive growth?
Medallia’s Mike Debnar, Retail Solutions Principal will discuss how to perfect cross-channel experiences for your customers. Mike, who most recently served 7-Eleven, Inc. as Vice President/Co-founder of 7-Ventures, was responsible for driving customer-facing and digital innovation in order to enable a differentiated cross-channel experience for 7-Eleven customers.
Download this webinar recording to gain a new perspective for providing a seamless cross-channel experience for your customers while learning how Medallia Digital can help you:
- Use digital feedback to delight customers
- Empower business users with easy engagement
- Get the most out of existing web analytics