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Legal Counsel

  • Location: San Mateo, CA, USA
  • Team: Transactions
  • Role Type: Full-time -- Individual Contributor Role
Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia is growing quickly with more than 1000 employees globally in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, Austin, Washington D.C., and Tel Aviv. 
Medallia’s legal team works to be a competitive advantage for the company, delivering the kind of smart, creative legal counsel that clears obstacles and powers growth. Our efforts have made us one of the most respected and well liked teams at Medallia.
The transactions team supports this mission by working with our colleagues across the organization to close good deals at scale. We are negotiators, with the kind of deep knowledge of the law and business that allows for quick, confident counsel and decision making. We are writers, with a style that expresses complex ideas in pure, plain language.  We are strategic business advisors and work closely with key stakeholders across the organization We are team players, considerate to our colleagues and focused on the team victory. Most of all, we are passionate about our work, and we are always looking for opportunities to get better at what we do.


  • Negotiate and close good deals.  Each enterprise SaaS deal that we close is a step towards creating and cementing relationships across industries, and each agreement is a testament to our institutional willingness to improve upon the status quo. As Legal Counsel, you will be responsible for leading smart, relationship focused negotiations  with some of the largest and most respected companies in the world. You will be empowered to find creative, efficient ways to close deals that deliver value to both Medallia and our customers.
  • Quench your thirst for knowledge and experience. As a junior attorney on a team comprised of smart, humble and driven members, there will be a wealth of learning opportunities for you, as well as opportunities to celebrate milestones in your development.
  • Demonstrate excellent writing skills.  At the heart of every transaction we do is a contract that should express even the most complex ideas in clear, straightforward prose.  And each draft that we deliver is surrounded by written comments that should explain our position, persuade the reader that we are right, and drive the parties toward a quicker deal close.  
  • Develop a deep and nuanced understanding of our industry.  You will complement a strong understanding of commercial law with a deep understanding of our business.
  • Be a legal athlete. To achieve our mission of closing good deals, you will provide legal counsel on a broad range of legal issues, such as intellectual property and privacy law, and will stand ready to quickly master new areas of expertise as needed by the business.
  • Engage your colleagues.  You will be integral to Medallia’s success, but you won’t stand alone.  Instead, you will bring a collaborative mindset and a commitment to work with colleagues across the company.
  • Get ready for the ride of your life.  We are determined to build the best transactions team in the industry, and we are going to get there by hiring lawyers who share our passion, and giving them the opportunity to take on big challenges. Together, we are going to learn and improve and fight for great results.

Minimum Qualifications

  • J.D. or LL.M.
  • Member of the California Bar, or eligible to register as Registered In-House Counsel
  • 1+ year of relevant experience in a law firm, government agency, and/or in-house legal department

Preferred Qualifications

  • Highly collaborative person who supports their colleagues, who champions our mission and wants to win as a team
  • Strong academic credentials
  • Fluency in Spanish is a bonus, but not required
  • Good sense of humor and desire to get things done
At Medallia, we don’t just accept difference – we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.