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Front-end Engineering Manager

  • Location: Buenos Aires, Argentina
  • Team: Software Engineering
  • Role Type:
Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia is growing quickly with more than 1000 employees globally in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, Austin, Washington D.C., and Tel Aviv. 
 
Medallia’s flagship Reporting product is at the center of the world’s biggest and best companies’ global Customer Experience strategy. It allows them to quickly access analytics that help drive the operational customer experience across their organizations. We are looking for a Senior Engineering Manager to lead the Front-end team at our Buenos Aires, Argentina office.  
 
Our vision is to build a perfect responsive reporting tool for companies to achieve a world where they are loved by their customers. We’ll live out this vision through a thoughtfully crafted and executed engaging products.
 
What we do? We build accurate, fast, highly usable reporting software that enables actionable stories and insights to flow from data. We build and operate at Enterprise scale, we employ industry standards (some of which we’ve helped develop) and best practices for web application and service development using React.js as the front-end framework, Node.js for composition service, Swagger / Jersey for REST API, and Java for backend services.
 
How we do it? We raise the bar on user experience, on quality, on visibility, on performance. We plan, track, and communicate our work with detail and foresight. We experiment with new ideas and tools in pursuit of new learnings. We write clean, testable, and maintainable code with minimal debt.
 
How we behave? We share ideas clearly, openly, and respectfully. We focus on one thing and do it really well. We build empathy by eating our own dogfood. We celebrate our successes and our failures.
 
On a typical day you can expect to:
Go from stand-up circles listening to blockers from the team one moment then sit in a product strategy meeting with senior leadership the next.
Scour LinkedIn, Hired, and every possible candidate source to find great talents, while learning to craft and refine an elevator pitch about why someone should join your team.
Listen, understand, and coach and plan individual career growth, development, and personal challenges.
Push for higher performance through experimenting with different development methodologies, toolings, and process until you find what works for your team and the engineering organization as a whole.
 
Let’s chat if any of the above resonate with you!
 
About You
3+ years’ experience of direct people management where you’ve built out a high performing team
7+ years’ experience shipping high-quality, customer-centric software
Experience managing the software development lifecycle using agile methodologies
Proficiency working within a fast-paced flat distributed environment
BS/MS in Computer Science, Engineering, or related field preferred
At Medallia, we don’t just accept difference – we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.

At Medallia, we don’t just accept difference – we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.