Medallia Connect: Washington D.C.
Join us at Medallia Connect: Washington D.C.
Personalize Every Experience to Build Trust and Improve Government Service Delivery
Turn mission critical insights into action that drives impact. Now more than ever it is essential to increase efficiency, measure ROI, and personalize experience in order to build trust. Hear from public sector leaders how they are hardwiring CX and EX insights into the culture and operations of their organization. Agency leaders are now empowered to engage in real-time through direct dashboard access. With actionable and predictive data analytics, you can measure the tax-payer and employee experiences to improve service delivery.
Join Medallia for this session where a panel of government and industry leaders will discuss:
- Best practices for successful EX/CX programs
- How insights empower leaders to anticipate and respond to issues including hybrid work, burnout, attrition and their employee’s overall wellness
- Leveraging Text Analytics, Contact Center AI, and digital solutions to unlock the power of unstructured data
Connect 1-1 with Medallia Leadership
Meet with the Medallia leadership team during the networking breaks. Please indicate your interest to meet during the registration process by checking the appropriate box. We will secure a spot on your behalf and communicate a place and time in a separate email.