Medallia Connect: Washington D.C.

Date: October 19th, 2023
Time: 9AM - 4PM
Venue: Washington Marriott at Metro Center
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Join us at Medallia Connect: Washington D.C.

Personalize Every Experience to Build Trust and Improve Government Service Delivery

Turn mission critical insights into action that drives impact. Now more than ever it is essential to increase efficiency, measure ROI, and personalize experience in order to build trust. Hear from public sector leaders how they are hardwiring CX and EX insights into the culture and operations of their organization. Agency leaders are now empowered to engage in real-time through direct dashboard access. With actionable and predictive data analytics, you can measure the tax-payer and employee experiences to improve service delivery.

Join Medallia for this session where a panel of government and industry leaders will discuss:

  • Best practices for successful EX/CX programs
  • How insights empower leaders to anticipate and respond to issues including hybrid work, burnout, attrition and their employee’s overall wellness
  • Leveraging Text Analytics, Contact Center AI, and digital solutions to unlock the power of unstructured data

Connect 1-1 with Medallia Leadership

Meet with the Medallia leadership team during the networking breaks. Please indicate your interest to meet during the registration process by checking the appropriate box. We will secure a spot on your behalf and communicate a place and time in a separate email.

Register Now


Washington Marriott at Metro Center

775 12th St NW, Washington, DC 20005

Note for government officials/public sector employees:By registering for this event you are certifying that you have disclosed any free or discounted attendance to your employer in advance and the employer has provided pre-authorization for you to accept the free or discounted attendance, or as otherwise required by law and your employer. During this event, you also will abide by all relevant rules and regulations imposed by law and your employer, including those relating to the acceptance and disclosure of gifts and gratuities. If applicable law or the rules of your organization require you to opt out or pay for the above, Medallia will make those options available to you. 

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