Incontra il

Medallia Gruppo dirigente

CHAIRMAN AND CHIEF EXECUTIVE OFFICER

Mark Bishof

As a pioneer in experience management technology with over 40 years of leadership experience, Mark drives Medallia’s vision and execution as CEO. Most recently, he served as strategic advisor and chief business officer for Qualtrics following its Clarabridge acquisition. As CEO of Clarabridge, Mark pivoted the business into a conversational AI leader that sold to Qualtrics for $1.1 billion. Mark also served as CEO of Flexera Software and has been on the Board of the Nature Conservancy, Pace Harman, Bucknell University, and several Thoma Bravo portfolio companies. Early in his career he held leadership roles at IBM, Crossworlds Software, Deloitte Consulting, and Booz, Allen & Hamilton, and spent five years with the U.S. Navy.

CHIEF STRATEGY OFFICER

Sid Banerjee

Over a nearly 30-year career, Sid has amassed deep skills building companies and solutions based on customer experience, business intelligence, and AI-powered technologies. Sid was the Founder and served as CEO, Chairman, and Chief Strategy Officer at Clarabridge. He most recently served as Chief XM Strategy Officer at Qualtrics. He presently serves as Chairman at Prolific, a high-growth technology company that provides a platform for high-quality, human-derived AI and research models. He was a founding employee of MicroStrategy and founder/CEO of Claraview. He also held executive and management positions at Ernst & Young and Sprint. He holds a BS/MS in Electrical Engineering from MIT.

CHIEF FINANCIAL OFFICER

Bas Brukx

A seasoned financial executive, Bas most recently served as Chief Financial Officer at Therapy Brands, a healthcare software provider backed by KKR. Before that, he held CFO positions at Allego and Clarabridge. At Clarabridge, he played a pivotal role in the company's strategic growth, culminating in its acquisition by Qualtrics for $1.1 billion. Prior to Clarabridge, he was VP of Financial Planning and Analysis at Vocus, where he was instrumental in a highly successful IPO. His extensive experience spans nearly three decades across various finance roles, including finance management positions at Nexchange and WorldPort, and senior analyst roles at MCI/Verizon, showcasing his expertise in financial strategy, planning, and analysis.

CHIEF TRANSFORMATION OFFICER

Ram Ramachandran

Ram is a technology operating executive with 30+ years of experience in enterprise software. Most recently, he served as President of CareJourney, helping them rationalize their offerings and go-to-market strategy and introduce new innovative solutions while paving the way for profitability in a short span of time, leading to its acquisition. Prior to CareJourney, he served as CTO and SVP of Services at Clarabridge, helping scale their technology and services offerings to become best in class in conversational analytics before its acquisition by Qualtrics. Ram started his career as a founding engineer at MicroStrategy that pioneered the field of Business Intelligence and was a part of their growth from a three-person engineering team to 500+ spanning multiple locations and to $500M in revenue.

CHIEF OF STAFF AND HEAD OF CORPORATE DEVELOPMENT

Jamie Hunter

Jamie is a seasoned operations leader with over 15 years of experience in finance, operations, and corporate strategy. She most recently served as Chief Operating Officer at Emburse, where she led key operational initiatives to drive growth and efficiency. Prior to Emburse, Jamie held the role of Chief of Staff and Head of Corporate Development at Intelerad, where she played a pivotal role in the company’s recapitalization alongside TA Associates. Earlier in her career, Jamie was Senior Vice President of Operations at Mitratech, where she played an instrumental role in scaling the business through strategic acquisitions. Her expertise spans operations management, mergers and acquisitions, and financial strategy, positioning her as a strong driver of organizational growth and operational excellence.

GENERAL COUNSEL

Karl Knoll

Karl has spent his career representing technology companies both domestically and abroad for well over two decades. As General Counsel of Clarabridge, he served as the key lawyer/legal advisor on all major business transactions, including acquisitions, partnering arrangements, and joint ventures. His prior positions include being a Partner with Womble Bond Dickinson, an associate in the corporate group at Cooley LLP, and corporate team member at Kirkland & Ellis in London. Karl is an active member of the Virginia Bar, including serving on the Board and as the Chairman of the Business Law Section of the Bar for many years.

CHIEF REVENUE OFFICER

Ben Brewer

Ben è a capo della strategia globale per le entrate di Medallia, concentrandosi sulla strategia di vendita, sull'accelerazione della crescita e sulla fidelizzazione dei clienti, grazie alla sua esperienza pluriennale nella leadership delle vendite. Più di recente, Ben ha ricoperto la posizione di Chief Sales Officer presso Cornerstone OnDemand, guidando le iniziative di crescita e consentendo ai clienti di varie regioni e settori di sfruttare le soluzioni cloud-based di Cornerstone. Prima di entrare in Cornerstone, Ben ha ricoperto ruoli importanti come Presidente del Global Go-To-Market di Nintex e come Direttore generale e Vicepresidente senior del Global Go-To-Market di SAP Concur.

CHIEF PRODUCT OFFICER

Simonetta Turek

Simonetta leads Product and Design at Medallia, bringing over 20 years of experience in product, technology, and customer enablement leadership to her role. She has had a diverse career, spanning startups and large multinationals such as Nokia, AWS, and Twilio, as well as international assignments in Asia and Europe. Prior to Medallia, she was GM of the Customer Experience Products division at Twilio. Simonetta is a dedicated mentor and passionate supporter of the professional development of women in tech.

CHIEF PEOPLE OFFICER

Stefanie Wittner

Stefanie dirige la funzione Persone e Cultura di Medallia, apportando al ruolo oltre 20 anni di esperienza. Da quando è entrata a far parte di Medallia nel 2017, ha guidato le funzioni all'interno del team People and Culture, prima di assumere il ruolo di Chief People Officer.

Prima di Medallia, Stefanie ha costruito una carriera come People Leader con un'esperienza completa in ambienti SaaS a forte crescita e in aziende Fortune 500 nella Silicon Valley. Stefanie ha conseguito un MBA in Gestione delle risorse umane presso la California State University, Hayward.

CHIEF TECHNOLOGY OFFICER

Robert Baca

Robert è a capo della strategia e dell'esecuzione dell'infrastruttura tecnica di Medallia. Robert ha oltre 20 anni di esperienza nella gestione di operazioni tecniche, operazioni cloud, ingegneria cloud, Dev Ops e QA. Prima di Medallia, è stato Chief Technology Officer di ICE Mortgage Technology. Robert è appassionato dell'incorporazione di tecnologie di nuova generazione, come l'elaborazione del linguaggio naturale, per aiutare i clienti ad avere successo nell'era digitale, concentrandosi al contempo su collaborazione e qualità.

CHIEF EXPERIENCE OFFICER

Jodi Searl

Jodi leads the client experience organization at Medallia. Before stepping into this role, she successfully led initiatives to elevate the company's industry solutions, client success, retention and client value. Prior to Medallia, she was the Head of Global Dealer Training, Customer Experience, for Harley-Davidson Motor Company. Jodi has both a PhD and JD, and spent over a decade as a regulatory compliance attorney for the government and as a professor.

VICEPRESIDENTE, MARKETING GLOBALE

Tim Duranleau

Tim è a capo del team di marketing globale di Medallia. Da quando è entrato a far parte del team nel 2019, ha guidato diverse funzioni all'interno del marketing e delle operazioni ed è appassionato nel rafforzare la leadership di mercato di Medallia attraverso la brand awareness e la demand generation. Prima di Medallia, ha ricoperto diversi ruoli di marketing e leadership presso CallidusCloud, fino all'acquisizione da parte di SAP. Tim ha conseguito una laurea in marketing presso la San Jose State University.