Medallia named a Leader
in The Forrester Wave™: Customer Feedback Management Platforms in Asia Pacific, Q4 2018
The Forrester Wave represents one of the industry’s most thorough and detailed analysis of CFM platform vendors. Vendors are rated on 40 criteria that cover current offering, strategy and market presence.
Medallia was evaluated for its Customer Experience solutions and ranked highest in the current offering and strategy categories.
Medallia also scored among the highest in criteria that CX professionals might care about most:
- Usability and Accessibility
- Professional Services
- Employee Experience and Recognition
View the full report and learn why Forrester Research Inc., positioned Medallia as a leader.
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