Connect with purpose. Spark new thinking. Shape the future.
Join an intimate gathering of industry leaders and practitioners.
Discover how omnichannel insights, conversational intelligence, and AI-powered innovation are driving smarter strategies and measurable impact for organisations.
Leave inspired—with valuable connections and a clear path forward.
Space is limited. Secure your spot today.
Agenda
8:30 am - 9:30 am
Registration and Networking Breakfast
9:30 am - 10:15 am
Opening Keynote
10:15 am - 11:00 am
Bupa Customer Showcase
11:00 am - 11:30 am
Break
11:30 am - 12:30 pm
Omnichannel Listening – Capturing the Voice of the Customer Everywhere
12:30 pm - 1:30 pm
Lunch
1:30 pm - 2:15 pm
Customer Panel
2:15 pm - 2:45 pm
Medallia Led Session
2:45 pm - 3:15 pm
Break
3:15 pm - 4:00 pm
Bunnings Customer Showcase
4:00 pm - 4:15 pm
Closing Remarks
4:15 pm - 6:00 pm
Networking Reception
Interested in joining our Medallia User Group(MUG) meet-up in Sydney on August 6th?
Sponsors
