Product Training Badges
AM Sessions: Monday, February 5 8:30am - noon
PM Sessions: Monday, February 5 1:00pm - 5:00pm
Begin your Medallia Experience Orchestration (MXO) journey with this learning path, and learn how the MXO platform can enhance customer engagement for your brand. MXO is a unifying technology layer that listens, understands, and orchestrates customer journeys to enhance engagement over time. The technology uses
AI-based models to orchestrate relevant and timely individualized content for customers across all channels and touchpoints where a customer may choose to interact with a brand. Learn how the MXO platform can enhance customer engagement for your brand. Complete the final exam to earn the Medallia Experience Orchestration Practitioner badge.
Monday, February 5 8:30am - 5:00pm
The Customer Admin Certification is a three-part program that involves online self-paced learning, an immersion workshop, and a certification exam focused on Medallia Admin Suite functionality and leading CX design principles. The blended learning immersion workshop will challenge you with real-life simulation exercises mimicking expected Medallia admin tasks. The online exam will test your training and experiences to certify you as a Medallia Admin. Passing the exam will earn you an online certification, backed by Credly, that will bolster your resume as a differentiated expert in the experience industry.
The Admin Certification covers fundamental Admin Suite features, such as survey, user, and reporting management. In addition, the program and exam feature program design best practices.
Choose the Experience ‘24 + Administrator Certification registration bundle to sign up for this special packageLearn More