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  • December 5, 2018
  • Nashville, TN

Take customer success to the next level through CX with Medallia, MCorpCX, and Disney Institute.

Delighted customers drive growth. They transact more often, spend more, and promote you. To estimate how you’ll fare tomorrow, you need to know how your customers feel about you today.

Please join Medallia, MCorpCX, and Disney Institute on December 5 in Nashville to hear real-life case studies, insights, and best practices for CX programs that impact bottom line results and transform organizations.

Following the event, you’ll have the opportunity to network with other leaders from companies in Nashville, as well as the Medallia, MCorpCX, and Disney Institute teams

Location & Agenda:

21c Museum Hotel
221 2nd Ave N
Nashville, TN 37201

Register today!

Places are limited. Save yours today.

Agenda, December 5

3:00 PM

Registration & networking

3:30 PM

Welcome & Introduction

3:35 PM

Disney’s Approach to CX: Stephen Bender, Disney Institute

4:05 PM

CX Metrics Systems that Deliver ROI: Michael Hinshaw, MCorpCX

4:35 PM

Taking action based on insights: Kim Palenik, Medallia

5:00 PM

Networking & happy hour

Want more Medallia Event updates?

Have questions? Get in touch: [email protected]