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London

  • 19th September
  • Ham Yard Hotel
  • London

Join us and your CX peers in London

At the Medallia City Tour London, you’ll connect and learn from the world’s leading brands in an inspiring day of stories and exchanges designed to redefine your CX journey. You’ll:

  • Hear high-impact examples of CX excellence in your region and globally
  • Meet Medallia product experts and hear about the latest CX innovations
  • Connect with leading CX experts in your field and our regional and global Executive leaders

 

Location & Agenda:

Ham Yard Hotel is a beautiful venue designed by Kit Kemp, and will be the perfect setting for our day of inspiration and networking.

Ham Yard Hotel
1 Ham Yard
Soho
London W1D 7DT

 

Register today!

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Agenda, Wednesday 19th September

8.30am:

Breakfast & networking – join us for breakfast in this beautiful hotel. Fuel up for the rest of the day

9.15am:

Welcome & Medallia CX Vision Keynote – Hear the latest and greatest from Medallia

9.30am:

Medallia Product Keynote – a view on the latest product innovations rolling out across Europe

10.00am:

Forrester Analyst Keynote – hear the latest in CX market vision

10.30am:

Coffee & networking break

11.00am:

Inspiration Sessions – hear how the biggest and most successful CX programmes are delivered in world leading brands and the impact they’re having

12.30pm:

Networking Lunch – connect and exchange learnings with your peers and our CX experts over lunch

2.00pm:

Inspiration Sessions – hear how the biggest and most successful CX programmes are delivered in world leading brands and the impact they’re having

3.00pm:

Coffee & networking break

3.45pm:

Inspiration session & closing keynote session (to be announced)

4.45pm:

Networking reception – reconnect and reflect on your learnings of the day during our evening reception, with food, drinks and our Medallia bowling competition!

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Have questions? Get in touch: [email protected]