Request a Demo

icon search icon search
icon search
Solutions

Jumpstart and supercharge your experience programs with apps, components, and integrations

Medallia Xchange
Roles
Industries
Institute

Thought leadership, education and events from Medallia.

Learn More

Your source for the latest CX research, insights and resources.

Company

Find out about Medallia, our customers, partners and more.

Learn More
Products

Understand, predict and take action to deliver extraordinary customer experiences

Platform Overview
Resources

Thought leadership, education and events from Medallia.

Learn More

Your source for the latest CX research, insights and resources.

close
Request a Demo

Job Role
Inquiry Type

YES, I agree to receive, via email, information about Medallia solutions and success stories that show how industry-leading companies improve the customer experience and increase revenue. Read our Privacy Policy in the footer below.

Read our Privacy Policy

Thank You

Your message has been received and we will contact you shortly.

Samsung listens and acts across the entire customer journey

Samsung

Total users

>3,500

Agent NPS increase

.44 points / login

NPS increase

20 points

Michael Lawder SVP of Customer Care Samsung

Learn how Medallia can work for your business

Request a Demo

More Medallia Success Stories

ElectroLux.png

Electrolux

Electrolux finds out who thousands of its customers REALLY are

Read More

IBM_696x400.png

IBM

IBM uses predictive analytics across 300+ products to catch detractors before they detract

Read More

customer_lego-min.png

Lego

Lego attributes its turnaround to creating great experiences for enthusiasts of all ages

Read More