Samsung listens and acts across the entire customer journey
"Medallia has had a huge impact. The more people log in every day, the higher their NPS performance... It's now become part of the DNA of the company."
SVP of Customer Care
More Medallia Success Stories
Electrolux finds out who thousands of its customers REALLY are
IBM uses predictive analytics across 300+ products to catch detractors before they detract
Lego attributes its turnaround to creating great experiences for enthusiasts of all ages