MedalliaCrowdicity
    Search goes here
  • PRODUCT
  • USES
  • CUSTOMER STORIES
    • English
    • Deutsch
    • Français
    • Español/Europa
    • Español/América Latina
    • Português/Brasil
    • Italiano
    • 日本語
MedalliaCrowdicity
  • PRODUCT
  • USES
  • CUSTOMER STORIES
  • RETURN TO MEDALLIA.COM
  • English
  • Deutsch
  • Français
  • Español/Europa
  • Español/América Latina
  • Português/Brasil
  • Italiano
  • 日本語
  • 한국어

Legal and Financial

The legal and financial services sectors are changing at a pace never experienced before. Technologies such as Artificial Intelligence bring efficiencies through automation and new application based ventures continue to disrupt the market. Along with a pressure to reduce costs, work smarter and retain profitability, how businesses engage with their customers in an ever more competitive and regulated sector remains a huge challenge. Crowdicity’s idea management software provides the tools to meet these challenges without a requirement to engage external consultants.

Crowdicity helps law firms connect with partners, associates and employees to develop new processes and products, increase efficiency and profitability, and break down the organisational barriers to growth. We’re also helping investment and asset management firms to challenge the traditional way of working, to develop new strategies and routes to markets via hackathons and ongoing co-creation programmes. In the insurance sector, we’re helping businesses engage with customers to gain valuable insights into what they actually want from their insurer, fueling the rapid development of new products and services.

Benefits for legal and financial services businesses

  • Tap into the expert knowledge of your workforce for specific initiatives, or on an ongoing basis to instil a culture of innovation

  • Connect teams across functions and geographies to spot and collaborate on new market opportunities

  • Gather direct customer insights to shape and improve your products and services

  • Promote openness and transparency with your employees, partners and customers

  • Involve employees by getting them to submit their ideas and vote on preferences

Case Study

Mills and Reeve: Creating a culture of innovation with employees and clients.

In 2016 Mills and Reeve set out to bring the whole organisation together using Crowdicity to create 'One firm'. Together with fostering a culture of innovation, Crowdicity has helped support the adoption of new ideas and innovative ways of working.

Case Study

Maddocks discovers new ways to add value through innovation

Leading Australian law firm Maddocks uses Crowdicity to find creative solutions to key issues, enabling them to generate additional value for their clients and differentiate themselves in a competitive sector.

View All Resources

Experience Crowdicity for yourself

Thank you

Medallia
  • English
  • Deutsch
  • Français
  • Español/Europa
  • Español/América Latina
  • Português/Brasil
  • Italiano
  • 日本語
  • 한국어
Experience 101
  • Experience 101 Hub
  • Net Promoter Score
  • Voice of the Customer
  • CEM Software
  • Customer Experience Management
  • Customer Retention
Platform
  • Text Analytics
  • Admin Suite
  • Ask Now
  • Integration Layer
  • Mobile
  • Pricing
Company
  • About Medallia
  • Customers
  • Services
  • Events & Virtual Experiences
  • Newsroom
  • Contact Us
Resources
  • Developer Portal
  • Documentation
  • Blog
  • Medallia Leadership Team
  • Partners
  • Data Protection
  • Careers
Copyright © 2023. Medallia Inc. All rights reserved.
Terms of Use Privacy Policy Security
© Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks are the property of their respective owners.