Know what’s on people’s minds as you prepare to reopen and get back to business.
Know what’s on people’s minds as you prepare to reopen and get back to business.
Stay connected to evolving employee and customer expectations by keeping their needs in mind every step of the way. Medallia’s modern, intuitive, no hassle, no IT required solutions help you act quickly and adapt to the new normal.
Welcome employees back to the workplace with confidence when you make their health, safety and well-being your #1 priority.
Act at the speed of evolving employee expectations with this always on 3-question survey that can be easily launched within days with no IT help required.
Put talent back to work. HR teams can easily communicate with remote, field or furloughed employees on plans to reopen the workplace and engage candidates on open positions.
As companies prepare for a safe return to work, IT, HR and workplace services teams will need real-time insights on effectiveness and support levels.
Help ensure the reopening of your physical location goes smoothly and drives long-term brand loyalty with Medallia’s turnkey experience management solutions. From adopting real-time communication channels, to uncovering customer sentiment around safety and comfort, these lightweight solutions can help make your reopening a success.
Temporary closures, shortened hours and limited capacity has likely taken a toll on your customers. Stay connected to new and evolving customer expectations as businesses reopen.
Businesses will have to balance physical reopening with the option of offering advance ordering, pick-up on-site or curbside services. Make sure teams can access and respond to real-time insights to improve customers’ fulfillment experiences.
Physical location closures have driven businesses to improve the digital customer experience, CX teams will need to continuously capture insights across the digital-to-in-store journey on topics from hours of operation to product availability.
Download now to get the 5 essential ways you can use the voice of customer in your game plan today.
