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VIDEO: What Does “Experience” Mean To You?

Experience 2014, our annual CEM leadership conference, brought together some of the brightest and most powerful leaders in the customer experience world — from some of the world’s best brands. It seemed like a perfect opportunity to define “Experience” once and for all. What we found (and you can find in the video above) is that it means a lot of different things to a lot of different people. What does it mean to you?

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