Customer Experience Management: The Proof is in...
If you ask a company executive if customer experience (CX) matters to them, they will most likely say yes. But how do you get them to invest in and commit...
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The countdown is on for an utterly customer obsessed few days and we’re working around the clock to make sure this year’s Experience Europe will be the best yet.
From TEDx Talks thought leaders to some of the brightest CX experts in the business, we’ve got two days packed with customer experience knowledge that you won’t want to miss. Come prepared to pose all of your burning questions and leave inspired on how to take your CX program to the next level.
We think it’s going to be great, but if you’re on the fence here are more reasons to join us:
1. London rocks. Who wouldn’t want to go?
This year’s event will be at Tobacco Dock, which was constructed in 1812 and served primarily as a store for imported tobacco. Cool, right?
2. Brian Solis will predict the future
Brian is an Analyst and Futurist at Altimeter Group, as well a best-selling author and digital anthropologist. He studies disruptive technology and its impact on business and society. In his keynote we’ll hear how companies can tap into a new genre of experiences for competitive advantage.
3. Network and chat with the best in CX
Learn from global business leaders on how they’re reinventing and changing their businesses to be truly customer-centric. This is your time to tap into this leading community of innovators who are applying cutting edge principles in their business everyday, and are reaping brilliant results.
4. Learn the magic ingredients to an awesome customer experience
Like how to run multi market programs, drive cultural change and employee engagement within your organization and empower your frontline workforce (just to name a few).
5. Be the first to know about the latest and greatest at Medallia
Keynotes from our CEO, Borge Hald, as well as our Chief Product Officer, Krish Mantripragada, will keep you in the know about our latest product features and roadmap.
6. Rediscover (customer) love
Skip the small talk and hear from CX professionals who have created programs that customers love. Experience Europe 2017 will remind you why you fell in love with CX and the passion you have for providing the best to your customers.
7. Return to work with an actionable plan on how to improve your CX program
Every session and keynote is guaranteed to have at least one nugget of actionable information that you can take with you whether it’s facts and figures, business practices or a new lens that you can apply to old problems.
8. A special customer keynote that you won’t want to miss
A cutting-edge, world-class organization shares how the innovations they’re making in customer feedback are making significant impacts on their business, with on-stage participation from locally-based front line teams.
We hope to see you there! Click here for more details on the event and to register. Join the conversation on Twitter with #EXP17.