Healthcare

As a solutions expert for healthcare at Medallia, I get to talk with customers in the industry on a daily basis. Here are my perspectives on the recent webinar featuring Atrium Health and on experience management in the healthcare industry overall.  Healthcare is where innovation, legacy practices, and regulation collide.

As a solutions expert for healthcare at Medallia, I get to talk with customers in the industry on a daily basis. Here are my perspectives on the recent webinar featuring Atrium Health and on experience management in the healthcare industry overall.  Healthcare is where innovation, legacy practices, and regulation collide.

Patients are flooded with new options for where they seek care and to whom they refer their friends. Competition is literally on every corner – Walgreens, CVS, a new pop-up Urgent Care. Why navigate a broken system when they could just pack up and move on? The truth is, despite

Patients are flooded with new options for where they seek care and to whom they refer their friends. Competition is literally on every corner – Walgreens, CVS, a new pop-up Urgent Care. Why navigate a broken system when they could just pack up and move on? The truth is, despite