Victor Liu

Why aren’t your customers completing their surveys? These non-responders tend to spend less, and are more likely to abandon your brand.  When they’re unhappy with your services and products, they don’t give you the chance to close the loop. Have you considered that they’re not engaging with your organization because

Why aren’t your customers completing their surveys? These non-responders tend to spend less, and are more likely to abandon your brand.  When they’re unhappy with your services and products, they don’t give you the chance to close the loop. Have you considered that they’re not engaging with your organization because