Jimmy Duan

On CX Day 2019, I’m here to tell you, from one CX professional to another, that customer experience is a rewarding and exciting role – even with its great deal of responsibility. The Importance of CX Professionals Most companies take a quantitative approach to calculating the value of their product

On CX Day 2019, I’m here to tell you, from one CX professional to another, that customer experience is a rewarding and exciting role – even with its great deal of responsibility. The Importance of CX Professionals Most companies take a quantitative approach to calculating the value of their product