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Allison Levy

Allison Levy

Senior Customer Marketing Manager

Allison Levy is a Senior Customer Marketing Manager at Medallia, leading all customer marketing, advocacy and lifecycle programs. As an avid learner, she is always trying to understand all of the ways Medallia products impact the success of customers and the ever-changing world of Experience Management.

Engage in the Moment
Mar 11, 2021
Customer Experience

How Best Western’s Strategy to Engage in the Moment is Driving Innovation

How Best Western’s Strategy to Engage in the Moment is Driving Innovation

Best Western’s strategy to engage in the moment has allowed the company to increase hotel guest satisfaction. And, it’s enabled the chain to innovate at scale. Tools that help hotel owners and operators understand their guests are essential to the customer experience strategy — especially during tumultuous times that can

Best Western’s strategy to engage in the moment has allowed the company to increase hotel guest satisfaction. And, it’s enabled the chain to innovate at scale. Tools that help hotel owners and operators understand their guests are essential to the customer experience strategy — especially during tumultuous times that can

How Johnson & Johnson Leverages Service-Desk Feedback to Improve Employee Experience
Nov 03, 2020
Employee Experience

How Johnson & Johnson Uses Service-Desk Feedback to Improve Employee Experience

How Johnson & Johnson Uses Service-Desk Feedback to Improve Employee Experience

Johnson & Johnson (J&J) believes good health is the foundation for building vibrant lives, thriving communities, and forward progress. For more than 130 years, J&J has been committed to using their reach and size, to create healthier communities by putting a healthy mind, body and environment within reach of everyone,

Johnson & Johnson (J&J) believes good health is the foundation for building vibrant lives, thriving communities, and forward progress. For more than 130 years, J&J has been committed to using their reach and size, to create healthier communities by putting a healthy mind, body and environment within reach of everyone,

Six Winning Ideas for Virtual Schooling
Aug 14, 2020
Customer Experience

Six Winning Ideas for Virtual Schooling

Six Winning Ideas for Virtual Schooling

Since April of this year, the pandemic has kept more than 1.6 billion children worldwide out of classrooms. The COVID-19 crisis has forced schools to rethink how they operate, educators to reimagine their practice and students to adapt and learn in new ways. With health and safety recommendations around the

Since April of this year, the pandemic has kept more than 1.6 billion children worldwide out of classrooms. The COVID-19 crisis has forced schools to rethink how they operate, educators to reimagine their practice and students to adapt and learn in new ways. With health and safety recommendations around the

Adapting Quickly Crucial to Noodles & Company’s Success
Aug 04, 2020
Customer Experience

Adapting Quickly Crucial to Noodles & Company’s Success

Adapting Quickly Crucial to Noodles & Company’s Success

It’s no doubt that 2020 has been a year of constant change. Regardless of the industry, businesses and organizations alike have had to pivot and adapt to changes in operations and new safety protocols to make sure customers and employees are kept safe.  In the restaurant and food service industry,

It’s no doubt that 2020 has been a year of constant change. Regardless of the industry, businesses and organizations alike have had to pivot and adapt to changes in operations and new safety protocols to make sure customers and employees are kept safe.  In the restaurant and food service industry,