Allison Levy

Best Western’s strategy to engage in the moment has allowed the company to increase hotel guest satisfaction. And, it’s enabled the chain to innovate at scale. Tools that help hotel owners and operators understand their guests are essential to the customer experience strategy — especially during tumultuous times that can

Best Western’s strategy to engage in the moment has allowed the company to increase hotel guest satisfaction. And, it’s enabled the chain to innovate at scale. Tools that help hotel owners and operators understand their guests are essential to the customer experience strategy — especially during tumultuous times that can

Since April of this year, the pandemic has kept more than 1.6 billion children worldwide out of classrooms. The COVID-19 crisis has forced schools to rethink how they operate, educators to reimagine their practice and students to adapt and learn in new ways. With health and safety recommendations around the

Since April of this year, the pandemic has kept more than 1.6 billion children worldwide out of classrooms. The COVID-19 crisis has forced schools to rethink how they operate, educators to reimagine their practice and students to adapt and learn in new ways. With health and safety recommendations around the

It’s no doubt that 2020 has been a year of constant change. Regardless of the industry, businesses and organizations alike have had to pivot and adapt to changes in operations and new safety protocols to make sure customers and employees are kept safe.  In the restaurant and food service industry,

It’s no doubt that 2020 has been a year of constant change. Regardless of the industry, businesses and organizations alike have had to pivot and adapt to changes in operations and new safety protocols to make sure customers and employees are kept safe.  In the restaurant and food service industry,