Alicia Frazier

During Medallia Experience 21, leaders across industries shared how to develop a customer experience management program that will scale as an organization grows. 2020 was proof that keen attention on the customer experience is vital for an organization’s success. Those companies that rose to the challenge of adapting and innovating

During Medallia Experience 21, leaders across industries shared how to develop a customer experience management program that will scale as an organization grows. 2020 was proof that keen attention on the customer experience is vital for an organization’s success. Those companies that rose to the challenge of adapting and innovating