Growth Happens With Experience

Turn signals into actions that drive growth.

Medallia named a Leader

2021 Gartner® Magic Quadrant™ for Voice of the Customer

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Medallia to Acquire Thunderhead

Leader in Every-Channel Journey Orchestration

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The Race Equ(al)ity Index is now powered by Medallia

How to help companies benchmark racial equity efforts

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More signals.
One customer truth.

Get a rich 360 degree view of customers with social media, transcripts, speech analytics, ticketing systems, digital behavior, and more — all in one place.

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AI sees what you’d otherwise miss.

Medallia's AI and machine-learning engine is tailor made for experience data. Easily analyze structured and unstructured insights to uncover what people care about, prioritize actions and predict their behavior.

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Mobilize employees in the moment. Not after.

Influence experiences as they happen. Get insights to the right people in your organization in real time.

IBM Case Study

Medallia Integrations

Integrations that tap into the tools your teams use everyday.

Unlock flexibility with out of the box integrations for common systems and powerful, robust APIs and ETLs to harness all your data, work how you want, take action, and transform experiences.

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