Text Analytics User Perspectives on Solutions and Providers
Alta Plana’s 2011 text/content analytics market study by Seth Grimes combines a survey-based, quantitative and qualitative examination of usage, perceptions, and plans with observations derived from numerous conversations with solution providers and users.
Key findings include data on:
-Top online information categories
-Top capabilities users require from a text analytics solution
-Top business applications of text anaytics
-Users who are satisfied/ neutral/ dissatisfied with text analytics solutions