Advocate Your Brand Through Social Media Promotion and Advocation
With Medallia Promote, you can either ask all customers to spread the word or identify whether customers are promoters or detractors before prompting them to action. Before you lose their attention, the program directs customized next steps based on their sentiments. Promoters are encouraged to advocate your brand in multiple ways, while detractors can be given the extra attention they need.
With Medallia Promote you can:
- Improve Your Social Media Standing
- Mobilize Advocates to Promoter Your Business
- Generate New Business