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2015 Medallia Benchmark

2015 Medallia Benchmark

Benchmark

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What are the world’s customer experience leaders doing differently? And how have those practices impacted their business? These are the questions the Medallia Institute sets out to answer with its annual Benchmark, which is based on analysis of data from hundreds of brands in Medallia’s client portfolio. Download the 2015 Benchmark for a glimpse into the latest trends and successes in customer experience management.