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Medallia Launches Satisfy: Customer
PALO ALTO, CA—August 1, 2002—Medallia today announced the launching of Satisfy: Customer™, a cutting-edge customer feedback management solution. "Satisfy: Customer™ offers features and functionality critical to the success of customer-focused companies,” said CEO Borge Hald. “The customer recovery module will help companies identify and save at-risk customer relationships.” Noting the value of retaining customers, Hald added, “That’s a feature that goes right to the bottom line.”
About Medallia
Medallia (www.medallia.com), founded in 2001, provides enterprise feedback solutions to Global 2000 companies. More than 25,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global hotel, financial services, retail, and high-tech companies. The company is headquartered in Menlo Park in Silicon Valley.
